Privacy Policy

Introduction

AlkynTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alkyntech.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter or communications
• Create an account or engage our services
• Communicate with us via email, phone, or chat

This information may include:

• Name and contact information (email address, phone number)
• Company name and website URL
• Project details and requirements
• Payment and billing information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information (type, operating system)
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including:

• Provide Services: To deliver the web development and automation services you request
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Improve Our Services: To understand how users interact with our website and optimize user experience
• Marketing: To send promotional materials, newsletters, and updates (with your consent)
• Analytics: To analyze website traffic, user behavior, and performance metrics
• Legal Compliance: To comply with legal obligations and enforce our terms
• Security: To protect against fraudulent, unauthorized, or illegal activity

Third-Party Services

We use the following third-party services that may collect information:

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings (e.g., dark/light theme)

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure hosting infrastructure with regular security updates
• Access controls and authentication mechanisms
• Regular security assessments and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

• Contact Form Submissions: Up to 2 years or until inquiry resolution
• Client Project Data: Duration of project plus 3 years for legal/warranty purposes
• Analytics Data: 26 months (Google Analytics default)

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your personal information in certain circumstances

To exercise any of these rights, please contact us at info@alkyntech.com. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interest: Processing is in our legitimate business interests and does not override your rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: